Privacy Policy

Last Updated: January 15, 2025

Introduction

Welcome to Teams FC ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

  • Account Information: Name, email address, password, and profile information
  • User Profile: First name, last name, role (player, coach, parent, or organization), profile pictures, and coaching license information
  • Contact Information: Email addresses and phone numbers for communication

Content and Media

  • Challenge Videos: Video recordings of your challenge attempts for coaching and evaluation purposes
  • Audio Recordings: Audio captured during challenge recordings
  • Photos: Profile pictures and images you choose to share
  • Chat Messages: Messages exchanged within the app between users

Usage and Performance Data

  • Training Progress: Challenge completions, scores, and coaching feedback
  • App Usage: Features used, session duration, and interaction patterns
  • Device Information: Device type, operating system, and app version
  • Push Notifications: Device tokens for sending notifications

Payment Information

  • Subscription Data: Payment method information processed securely through Stripe
  • Billing Information: Subscription status and payment history
  • Coach Earnings: Payout information for coaches (processed through Stripe Connect)

How We Use Your Information

Service Provision

  • Provide and maintain our training platform
  • Enable coach-player interactions and feedback
  • Process payments and manage subscriptions
  • Deliver push notifications and app updates

Communication

  • Send important service updates and notifications
  • Respond to your inquiries and support requests
  • Facilitate communication between coaches, players, and parents

Improvement and Analytics

  • Analyze app usage to improve user experience
  • Develop new features and training content
  • Monitor app performance and fix technical issues

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

  • Supabase: Database and authentication services
  • Stripe: Payment processing and subscription management
  • Expo: App development and push notification services

Legal Requirements

  • Comply with legal obligations and court orders
  • Protect our rights and prevent fraud
  • Ensure user safety and security

User-Initiated Sharing

  • Challenge videos and feedback shared with assigned coaches
  • Progress updates shared with parents (for minor users)
  • Team and organization communications

Data Security

We implement appropriate security measures to protect your information:

  • Encrypted data transmission using HTTPS/TLS
  • Secure storage with Supabase's enterprise-grade security
  • Payment information processed securely through Stripe's PCI-compliant systems
  • Regular security audits and updates

Children's Privacy

Our Service is designed for users of all ages, including children under 13. For users under 13, we:

  • Require parental consent for account creation
  • Allow parents to monitor and control their child's account
  • Implement additional privacy protections for minor users
  • Comply with COPPA (Children's Online Privacy Protection Act) requirements

Your Rights and Choices

Access and Control

  • View and update your profile information
  • Delete your account and associated data
  • Control push notification preferences
  • Manage privacy settings for content sharing

Data Portability

  • Export your training progress and challenge data
  • Download your videos and content

Data Retention

We retain your information for as long as necessary to:

  • Provide our services and maintain your account
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

You may request deletion of your account and data at any time through the app settings or by contacting us.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable privacy laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy in the app
  • Sending you an email notification
  • Updating the "Last Updated" date

Contact Us

Data Controller: Teams FC